Installation prerequisites
1. Check if your system meets minimum requirements to install the CA Consumer product.
2. Uninstall security software like Firewall, AntiSpyware, or AntiVirus from other vendors currently installed on your computer.
3. Ensure your computer is restarted after uninstalling such software.
4. Save all data and close any programs that are currently running on your computer.
5. Log off all logged in users.
6. Log into your computer as Administrator or as a user with administrative privileges.